Responsible Gaming

Gambling Should Be Entertainment

At Shoulder of Mutton Grandborough, we are committed to promoting responsible gambling. Please remember that gambling should only be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.

Age Verification

Gambling is strictly reserved for individuals aged 18 years and over in the United Kingdom. By accessing Mystake through our website, you confirm that you are of legal age to gamble in your jurisdiction. It is your responsibility to ensure you meet all legal requirements before participating in any gambling activities.

Warning Signs of Problem Gambling

Be aware of the following warning signs that may indicate problematic gambling behaviour:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to try to recover money you've lost
• Hiding gambling activities or lying about the amount you gamble
• Neglecting family, work, or other important responsibilities due to gambling
• Borrowing money to fund gambling activities
• Experiencing anxiety, irritability, or mood changes related to gambling
• Feeling unable to stop or control your gambling
• Using gambling to escape problems or negative emotions

If you recognise any of these signs in your own behaviour, please seek help immediately.

Self-Help Tools & Features

Mystake provides several tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the total amount you're willing to lose during a set period
• Reality Checks: Receive regular reminders of how long you've been gambling and how much you've wagered
• Self-Exclusion: Take a break from gambling by temporarily or permanently excluding yourself from the platform
• Account Closure: Close your account if you wish to stop gambling entirely

We encourage you to use these tools to stay in control of your gambling habits.

Support Organizations

If you or someone you know is struggling with gambling, professional support is available. Here are trusted organizations that can help:

United Kingdom

• GamCare – Free counselling and support service
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, confidential, 24/7)
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Register to self-exclude from all UK-licensed online gambling operators
• Gamblers Anonymous – Support meetings and peer help
  Telephone: 020 7384 3040

International Support

• Australia – Gambling Help Online
  www.gamblinghelponline.org.au
• Canada – Responsible Gambling Council
  www.responsiblegambling.org
• United States – National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7)
• Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone: 0800 1 372 374 (free helpline)

Need Help?

If you believe you have a gambling problem, or if someone close to you is affected by problem gambling, please reach out for help today. There is no shame in seeking support – professional advisors and peer support groups are ready to assist you.

Your wellbeing is important to us. Contact one of the organizations listed above or speak to someone you trust about your concerns.